Food products are non-turnable. If you have any issues with a food products, please email our Care Team at firstname.lastname@example.org for more help. All home products are returnable for store credit in the full amount at any time within the first year of receipt of your order. To qualify for a return, a products must be unused and still have the original packaging. If you're unsure if your order may qualify for return, please contact our Care Team at email@example.com for further assistance!